​From now onwards, if something is bothering you in Bengaluru, you no longer got to physically visit the police station to file your complaint. In a one-of-its kind initiative, the Bengeluru police has announced a dedicated no -9480801000, where citizens can whatsapp and file their complaints!

Whenever a person will file a complaint using Whatsapp, he/she would receive an acknowledgement message. But that's not all! After this, the complaint would be tracked by jurisdictional Deputy Commissioner of Police (DCP) and further, this number is a part of another Whatsapp group which has all DCPs and Assistant Commisioners of Police (ACPs) of Bengaluru as members. This has been done to ensure better accountability and response for the complaints lodged.

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The information was tweeted by Benguluru's crime branch DCP...

Can we have such e-initiatives for citizens of every state?

What do you think?